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  • About Us
    • About Incus
    • Vision
    • Diversity, Equality & Inclusion
    • Meet The Team
  • Services
  • Sectors
    • Renewable Energy PR Agency
    • Manufacturing PR Agency
    • B2B Tech PR Agency
    • Agricultural and FoodTech PR Agency
  • Careers
    • Values
    • Benefits
    • Vacancies
    • Team Building
  • Press Room
  • Contact

Incus Privacy Policy

Incus (“we”, “our” or “us”) is committed to protecting the privacy of our users. The Incus Privacy Policy (“Privacy Statement”) is intended to inform You (“You” or “Your”) how we gather, define, and utilise Your personal information (“Information”). It is also intended to assist You in making informed decisions when using our website and our products and services. Please take a minute to read and understand this statement. Keep in mind our guidelines set by the Incus Privacy Policy.

Within the guidelines of the Incus Privacy Policy, all Your personal Information shall be held and used in accordance with the Data Protection Act 1998 and any replacement legislation (the “Act”). If You want to know what information we collect and hold about You, please contact julia@thebespoke-group.com. Alternatively, write to us at: Incus, Wesley House, Bull Hill, Leatherhead, Surrey, KT22 7AH, UK. For further details, refer to the guidelines of Incus.

Incus is the data controller of Your Information for the purposes of the Act and outlined in our Policy.

When You visit our website, the details are described in our privacy document. You may provide us, or we may collect the following information:

  • Website use information using cookies or web beacons collected as You and others browse our website, including, without limitation, collecting aggregated data about the pages You visit and dates and times that You visit them. You can control cookies on your devices by adjusting your browser settings on your devices.

We use reasonable commercial endeavours to maintain the highest standards of security; however, the transmission of information via the internet is not completely secure. Once we have received Your Information, as outlined in the Incus Privacy Policy, we will use such procedures and security features as we consider appropriate. This is in relation to the nature of such information to prevent unauthorised access.

Similar to other commercial websites, our website utilises web server logs to collect information about how our website is used. When you use our website, we may receive information (“Log Data”) such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms, and cookie information. We receive Log Data when you interact with our website or our email notifications. This process is outlined in our detailed Policy.

From time-to-time, we engage third parties to track and analyse non-personally identifiable usage and volume statistical information from individuals who visit our website. For instance, Google Analytics for website analytics. Within the guidelines of Incus, you may opt-out of third party cookies from Google Analytics through their website. We may also use other third-party cookies to track the performance of our advertisements. The information provided to third parties does not include personal information. However, this information may be re-associated with personal information after we receive it.

We use Your Information for the legitimate interests of our business in the following ways, as noted in our Policy:

  • to ensure that content from our website is presented in the most effective manner for You and Your computer
  • to allow You to access and use the materials available on our website where You choose to do so;
  • to notify You about changes to our service;
  • when you have submitted information via our website, to allow us to contact You with information about products, services and special offers that You request from us, or that we feel may be of interest to You or to ask You to participate in one of our customer satisfaction surveys.

We may pass Your Information to other carefully selected third party organisations:

  • if we are under a duty to disclose or share Your personal data to comply with any legal obligation or to enforce or apply our terms and conditions and other agreements or protect the rights, property, or safety of our customers, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction;
  • if You have consented to receiving information from carefully selected third parties, to use Your Information to contact You to provide You with information about other products, services and special offers which may be of interest to You.

Email is not recognised as a secure medium of communication. For this reason, we request that You do not send private information to us by email. However, if you contact us by email and/or respond to us via email, we will respond and contact you via email.

You may request that we update the information we collect about You if it is incorrect or out of date. Additionally, request that we delete the information we hold about You, and request access to all Your Information that we collect about You by emailing julia@thebespoke-group.com or by writing to Privacy Officer, Incus, Wesley House, Bull Hill, Leatherhead, Surrey, KT22 7AH, UK.

You may complain or object to our use of Your Information by emailing julia@thebespoke-group.com or by writing to Privacy Officer, Incus, Wesley House, Bull Hill, Leatherhead, Surrey, KT22 7AH, UK. We will promptly investigate Your complaint or objection. Moreover, we aim to provide feedback within [10 working days].

If we change our Privacy Statement, we will post those changes on our website. This is to keep You aware of what information we collect, how we use it and under what circumstances we may disclose it according to the guidelines set by our Incus document.

 

PEOPLE SAY...

“I’ve really appreciated working with the Incus team. Their communication is open and precise, deadlines are respected, and the overall process is very well organized. It’s a collaboration that feels easy, constructive, and consistently dependable.”

Susanne Braun, Editor, Elektronikpraxis Magazine

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